Frequently Asked Questions (FAQS)

What Languages Do The Hosts Speak At Heathwood B&B?

The Hosts can only speak English.

What are the Check-in & Check-out Times at Heathwood B&B?

Earliest Check-In is 1.00pm (13:00) Latest Check-In is 10.00pm (22:00)
Latest Check-Out is 10.00am (10:00)
(Please Note the Minimum Age of our Guests is 18 years Old)

What is the Refund Policy

Right of Withdrawal
You have the right to withdraw from this contract at a minimum of 24 hours without giving any reason.
The withdrawal period will expire after 1 day from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (Phone call or e-mail).
Our contact details can be found on our Contact Us Page

Effects of withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Please note that there are some legal exceptions to the right to withdraw, and some items can therefore not be returned or exchanged. We will let you know if this applies in your particular case.

This information plus more is found on our Terms & Conditions Page

Is Wi-Fi Available at Heathwood B&B and Is It Free?

Wi-Fi is available at Heathwood B&B. Wi-Fi is Free!

Is Parking Available at Heathwood B&B and Is It Free?

Uncovered Self-Parking is available at Heathwood B&B. Parking is Free!

Exterior View of the Parking Area for Heathwood B&B. Which is a bed and breakfast in Dover, Kent.

Is it Wheelchair Accessible at Heathwood B&B?

There are a number of steps leading to the property as well as no lifts, therefore, as a result, it is not Wheelchair Accessible at this Property.

What Types Of Breakfast Is Served at Heathwood B&B?

A Full English or Continental Breakfast is included with your stay and available every morning.
Please Note That Breakfast is Served Between 7.30am – 9.00am

Is it Child-Friendly at Heathwood B&B?

Children Cannot Be Accommodated at this Property. (Minimum Age Of Our Guests is 18 Years Old)
Please note there is No Capacity for Cots or Rollaway/Extra Beds.

Is it Pet-Friendly at Heathwood B&B?

Pets are Not Allowed at this Property.
(This does also include Service Animals/Assistance Dogs)

What is the Maximum Occupancy of a Heathwood B&B Suite?

Both Suites have a Maximum Occupancy of Two People. (2 Persons)
(Please Note the Minimum Age of our Guests is 18 years Old)
For More Information, Please see the individual Suites pages:
Executive Suite
Deluxe Suite

What is the Smoking Policy at Heathwood B&B?

There is No Smoking within the Suites. (This also includes the upstairs Breakfast Area)
However, if you do wish to smoke, both suites have an Outside Patio area.
(There is a wall mounted Ashtray by Patio entrances)

Executive Suite Patio Area: Deluxe Suite Patio Area:

What are the Nearby Transport Options at Heathwood B&B?

Nearest Transport Options from Heathwood B&B are:
Dover Train Station is 4 Minutes Away Via Walking from the Property.
Walking Directions from Heathwood B&B (Google Maps)
Dover Bus Station is 11 Minutes Away Via Walking from the Property.
Walking Directions from Heathwood B&B (Google Maps)
Port Of Dover is 10 Minutes Away via Car Journey from the Property.
Driving Directions from Heathwood B&B (Google Maps)
Eurotunnel is 18 Minute Away via Car Journey from the Property.
Driving Directions from Heathwood B&B (Google Maps)

What are the Local Attractions Near To Heathwood B&B?

Heathwood B&B is located in Dover, Kent.
Which means it is near to Historical Places, Local Dining, Live Performance Venues, Live Sporting Venues and Animals Parks.

Local Historical Places Include Dover Castle, The White Cliffs and much more!
For More Information see our Historical Places page
Local Dining Places Include Cullins Yard, Mr. White’s English Chophouse and much more!
For More Information see our Local Dining page
Local Performance Venues Include The Marlowe, Winter Gardens and more!
For More Information see our Live Performance page
Live Sport Venues Include Kent County Cricket Club and Dover Athletic Football Club
For More Information see our Live Sports page
Local Animal Parks Include Howletts, Port Lympne and more!
For More Information see our Animal Parks page